Complaints

Complaints

All Sierra Leonean vessels are required to have onboard a copy of an “on board complaint procedure”. Contact information of this Administration shall be clearly indicated on the “onboard complaint procedure”.

Shipowners are requested to provide all seafarers with a copy of the on-board complaint procedure applicable to their ship(s) along with the Seafarer’s Employment Agreement.

More information can be found on Maritime Circular No.19 “On board complaint procedure”. 

For any additional information, please contact our Technical Department at [email protected]